Shipping & Delivery

Delivery Time= Processing Time + Shipping Time

Processing Time


There is a processing time before an order is shipped. Processing time differs from product to product. Popular styles ordered by 11PM PST, we'll SHIP THE SAME DAY, most styles can be shipped out within 24 HOURS, while engraved or personalized orders may take 3-5 working days. During peak holiday and promotional periods order processing times may be longer.

Shipping Time


For your convenience, we are happy to ship our products to every place in the world.
For detailed information on shipping time and charges, choose/enter your shipping country or shipping region from the drop down below:

 

 
    • Australia
COUNTRY
Please Note:
* Above shipping times are estimates quoted by our courier companies, so Gnoce cannot be liable or held responsible for any delay after dispatch. Delays do happen occasionally due to uncontrollable factors, e.g. weather change, but please be assured that Gnoce will do our best to minimize any inconvenience that may arise.
* If you need to ship the order by expedited shipping, please contact our customer service via Email: [email protected] or submit ticket to learn more.

Tracking My Order


Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online on the Track My Order page with your Order ID and Email. If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Just click the icon Live Chat , or contact us via Email: [email protected] , or submit ticket or call us at 1- 877-716-5888.

Address Information

All orders will be processed and dispatched as quickly as possible and for this reason, we sincerely recommend that you double-check your shipping address and make sure it is complete and correct. If your shipping address is different from your billing address, please specify this during checkout.

Gift Card & Package

Physical gift card is shipped along with jewelry and follows the same processing time and delivery time mentioned above. If you need to leave a message on the card, you can go to the checkout interface, select the "Need a gift message card?" option, and write down the message to add to the shopping cart.
All Gnoce Jewelry is packaged in our free signature branded jewelry box. Or paid Luxury Gift Package is also available for your sake.