For every order you place, we'll provide you with a free gift. You can
choose one of these items: a 316 stainless steel bracelet, a 925 sterling
silver basic chain, or a SS Charm Holder&Key Chain for matching, and also
a free Gnoce Jewelry Box. The two items will be added to your shopping bag
automatically. Go to the shopping bag to choose the
gift & size you need.
Below is the picture of the free gift.
Please kindly noted that the free gifts are not returnable or
replaceable unless defective or damaged.
A kind reminder: Common chemicals in perfume, hair spray, soap, and
lotion will make the item tarnish permanently. Please Stay away from
bleaches including swimming pools. Do not wear your jewelry while doing
housework, washing dishes, working out, lifting weights, swimming,
showering, gardening, or using any chemical substances.
Free Standard Shipping Over A$109
Shipping & Delivery
You can choose the following shipping method during checkout:
Method
Shipping Time Frame
Price
Standard Shipping
5-7 business days
A$ 9.99(Free over A$109)
All items purchased from Gnoce are delivered with our elegant Jewelry
Packaging.
And please note that the time frame mentioned above doesn't include
production time.
Your happiness is our priority, and we are devoted to make you feel
comfortable and confident when shopping at Gnoce, that’s why we offer a
60-day return & exchange policy. If for any reason you're not satisfied with
your purchase, you may return or exchange the unused item in its original
condition from the date of their receipt.
Return & Exchange Conditions
Items returned without authorization will not be accepted.
The time frame for return & exchange must not exceed 60 days from when
the original order was received.
All items must be returned in their original condition, without
scratches or signs of wear, and must not be resized or altered in any
way.
When returning or exchanging items, customers must use a shipping method
that has tracking on it. Returns or exchanges with no tracking will not
be processed.
For return, any promotional gifts received must be included with the
returned items. Otherwise, the retail price of the promotional gift will
be deducted from the refund.
Note:Please do not send your return
to the address on your package. That is not our return address and will
affect the processing of your return.
Non-Refundable Items
Personalized items are non-refundable, unless the engravings or photos
are totally different from what you provided to us.
Items without jewelry tag or that have been worn, damaged or altered are
not refundable, and will be returned to the customer at their expense.
Items that were worn, or sent to you as Replacement/Exchange are not
refundable.
Gnoce jewelry is designed to last, which is why all of our products are covered by a
one-year warranty, starting from the day when your original order is received.
Warranty Terms
Customer is responsible for any shipping fees required to send products back to Gnoce.
Customer must contact Gnoce to lodge their warranty claim and request the return shipping address before
sending back any items.
Customer must ensure that items are safely packed before shipping. Gnoce will not be responsible for any
lost or stolen items.
When sending back the items, customer must use tracked shipping. Packages sent without tracking will not
be processed.
Gnoce reserves the right to void the warranty on any items showing signs of modification, abuse, or
damage beyond normal wear, as determined by our jewelry professionals.
If you have any questions about our warranty policy, please email us at: service@gnoce.com.au
Gift packaging available
Gift Packaging Available
Below is the picture of the gift Gnoce jewelry box.
For the package, there is one free gift box package provided per order to put all the items together in
it.
If you need more gift boxes to send to friends, you could find the Package-Collection
on our website to purchase the gift box you need.
Free Gift Every Order (Limited Time)
Free Standard Shipping Over A$109
Easy 60-Day Returns/Exchange
1-year warranty
Gift packaging available
